This Privacy Policy ("Policy") explains how MoverXpro 360 LLC ("we," "our," or "us") collects, uses, and discloses personal information when you use our moving company customer relationship management (CRM) software-as-a-service (SaaS) platform ("Service"). We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our Service, you agree to the terms of this Policy.
1. Information We Collect
1.1 Personal Information: When you sign up for our Service or interact with it, we may collect personal information, including but not limited to:
- Name
- Email address
- Phone number
- Billing address
- User credentials (username and password)
1.2 Usage Data: We may collect certain non-personal information about your use of the Service,such as:
- IP address
- Browser type
- Device type
- Operating system
- Usage patterns
2. Use of Information
2.1 Provide and Improve the Service: We may use your contact information to communicate with you about our Service, including updates, new features, promotions, and administrative messages. You can opt out of these communications at any time by following the unsubscribe instructions provided in the message.
- Setting up your account
- Delivering customer support
- Customizing and personalizing your experienc
- Monitoring and analyzing usage trends
2.2 Communication: We may use your contact information to communicate with you about our Service, including updates, new features, promotions, and administrative messages. You can opt out of these communications at any time by following the unsubscribe instructions provided in the message.
2.3 Aggregated Data: We may aggregate and anonymize the information collected to generate statistical and analytical insights for our internal use or to share with third parties for research or marketing purposes. However, such data will not identify you personally.
3. Information Sharing
3.1 Service Providers: We may engage third-party service providers who assist us in delivering and improving our Service. These providers are authorized to access your personal information only as necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.
3.2 Legal Requirements: We may disclose your personal information if required by law or in response to a valid legal request, such as a subpoena or court order.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.
4. Data Security
We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. We use industry-standard security technologies and procedures to safeguard your information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When we no longer need to retain your information, we will securely dispose of it.
6. Your Rights and Choices
You have the right to access, update, correct, or delete your personal information. You can exercise these rights by contacting us using the information provided in Section 8. Please note that we may need to retain certain information for record-keeping purposes or as required by law.
7. Third-Party Links and Services
Our Service may contain links to third-party websites or services that are not owned or controlled by us. This Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you visit.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us using the following information:
[email protected] or (888) 444-4988.
We will make every effort to respond to your inquiry in a timely manner and address any concerns you may have.
9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material updates by posting the revised Policy on our website or by sending a notice to the email address associated with your account. Please review this Policy periodically for any changes.
By continuing to use our Service after the updated Policy has been posted or receiving notice of changes, you acknowledge and agree to the updated terms.
Last updated: [6/3/2023].